FAQ
Frequently Asked Questions (FAQs) - Iron Owl
Welcome to Iron Owl! We appreciate your interest in our metal artwork. Below are some frequently asked questions to help you learn more about our products and services.
- Who is Iron Owl? Iron Owl is a creative company specializing in handcrafted metal artwork. We design and craft a wide range of metal sculptures, wall art, and select custom pieces using various metalworking techniques.
- How can I purchase Iron Owl? You can purchase our metal art pieces through our website. Simply browse our online catalog, select the items you like, and add them to your cart. Follow the checkout process to complete your purchase securely.
- Do you offer custom metal art commissions? Yes, we do! We love working on custom projects. If you have a specific idea or design in mind, please contact us through our website's contact page. We'll be happy to discuss your vision and provide you with a personalized quote.
- What types of metal do you use in your artwork? We work with 18 gauge cold rolled steel.
- Can I choose different finishes for my metal art piece? We do not offer different finishing options for our metal art.
- How are your metal art pieces made? Our metal art is handmade using various techniques such as welding, plasma and laser cutting equipment which enables us to cut, shape and detail each piece. Each artwork is crafted with precision and attention to detail.
- Is Iron Owl Metal Art suitable for outdoor use? Most of our metal art pieces are designed for both indoor and outdoor use however our colored pieces would be best cared for by storing indoors during extreme weather conditions.
- How do I care for and maintain my metal art piece? To ensure the longevity of your metal art, we recommend occasional cleaning and maintenance. Dusting with a soft, dry cloth and protecting it from extreme weather conditions can help preserve its beauty.
- What payment methods do you accept? We accept major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal, Apple Pay and Venmo for online purchases.
- What is your return and exchange policy? Our return and exchange policy can be found on our website's "Returns and Exchanges" page. We want you to be satisfied with your purchase, so please review this policy for details.
- How can I contact Iron Owl Metal Art for additional questions? You can reach us through our "Contact Us" page on our website. We aim to respond to inquiries promptly and provide the information you need.
Thank you for visiting Iron Owl’s FAQ page. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to helping you find the perfect piece of metal art for your space!